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FRThe Canadian Owners and Pilots Association (COPA) regularly meets with NAV CANADA, Canada's air navigation services provider (ANSP). See below for a highlight on areas we are focused on.
Air Traffic Services
During the early stages of COVID-19, NAV CANADA launched several Level of Service studies for several airports and aerodromes across Canada receiving air traffic services. COPA was an active participant in their consultation process, advocating for the need to maintain services at our airports. Today, NAV CANADA continues to review and make changes to the Level of Service relative to air traffic services provided in many locations. Changes to airspace classification, design, and many local ATS levels, or hours, occur every year.
COPA continues to monitor these changes with the goal to make members aware of changes in service, especially when consultations are involved.
To learn more about NAV CANADA’s aeronautical study process and upcoming studies, please click here.
Service Denial
COPA regularly receives information from our members regarding instances where they may have experienced service difficulties with NAV CANADA’s ATS units across the country. COPA has been working collaboratively with NAV CANADA to investigate these occurrences and to ensure our members are granted access to air traffic services and airspace. To address this issue, we require factual information with time, date, and specifics of the event in order for NAV CANADA to review the event. COPA members are encouraged to complete the NAV CANADA Experience Form to share their experiences with NAV CANADA – both positive and negative. To report a denial of service, please fill out this form here.