COPA members are encouraged to complete the NAV CANADA Experience Form to share their experiences with NAV CANADA our Air Navigation Service Provider (ANSP). We are interested in hearing your experiences with the ANSP, both the positive experiences and the experiences that were not positive.
Throughout the year, COPA receives anecdotal information from our members regarding instances where there may have been service difficulties from any of the Air Traffic Services (ATS) units around the country. COPA has been working collaboratively with NAV CANADA to investigate these occurrences and work together to ensure all of our members are granted access to air traffic services and airspace. To address this issue, we require factual information with some specifics.
Please use the tool below to share your experience. We encourage our members to report these instances so that we can collaborate with NAV CANADA to resolve any service issues and to share the positive feedback. No personal information will be shared.